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Frequently Asked Questions

What is an ESD licence?
It is a fast system for distributing licences (product keys), which is sent by email to cut costs due to packaging and shipping so that competitive prices can be achieved.
Are the purchased licences original?
Of course, every product is original. You will also get assistance for any problems you may encounter with installation and activation.
What is the difference between an ESD version, COA, DVD BOX and KeyCard?
None at the functional level. The ESD version, as written above, is a code that is sent by email, all other versions have a physical shipment: the COA is a sticker that is usually applied to PCs with the product key written on it, the DVD BOX (or System Builder) is a box with the DVD and the activation product key inside, and finally the KeyCard is a card with the activation product key written on it for that product.
How can I contact you in case of problems?
You can contact us any time during working days from Monday to Friday to solve any problems. We also offer remote assistance with Anydesk.
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CONTACT INFO

Email: [email protected]

Mobile: +393246113236

Office Hours
From Monday to Friday
from 9.00 to 12.30 and from 15.30 to 20.00

Address:
Via Guido Dorso, 40
91026 Mazara del Vallo (TP) – Italy

 

Copyright 2023 © Informàtica Elevada is a trademark owned by OurCode S.r.l. P.IVA 02789320815 REA 197094
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